Resources

The Student Conduct Office offers community members a variety of resources on issues related to conduct, conflict, and supporting a safe, caring campus community.

Student Conduct Office Videos


How to Apologize

Calling In and Boundary Setting

Addressing Conflicts with Power Imbalances

Student Conduct Office Written Resources


Calling-in and Boundary Setting

How can you respond when someone says something harmful? This resource provides overviews of calling in and boundary setting, two strategies we can use to respectfully and assertively address our concerns with others.

Check out Bystander Intervention Training to learn more about calling in and boundary setting. 

Learn more about Calling In And Boundary Setting

Conflict Styles Overview

What are conflict styles? Conflict styles are an analytical framework we can use to better understand and manage disagreements and misunderstandings.

To learn about conflict styles in greater depth, register for a Conflict Coaching or Exploring Conflict Styles session.

Take a look at the Conflict Styles Overview

Handling Conflicts in Residence

How can we handle conflicts with roommates and neighbours? Check out this resource for tips on how to manage conflicts with folks we live with or live close to.

For more relevant conflict management tips, check out Conflict Management 101.

Learn how to handle conflicts in Residence

How to Take Accountability

Accountability has the potential to help us recover from our mistakes and repair our relationships. Review this resource for guidance on how to take accountability.

Participate in Conflict Management 101 to learn more about accountability.

Learn more about accountability

How to Set Expectations

When we set expectations, we share our preferences and needs for interacting with each other, which helps to ensure we’re on the same page and prevents conflict from arising.

Register in Conflict Management 101 to learn more about expectation setting.

Click here for guidance with expectation-setting

Managing Conflict Online

Do your conflicts get worse when you address them online? We hope these tips will help make communicating your concerns online easier and more productive.

Participate in Bystander Intervention Training, The Comments Section and Conflict Management 101 to further explore this topic.

Tips for Managing Conflict Online

Student Conduct Office Infographic

Are you curious about what we are and what we do? Take a look at the Student Conduct Office Infographic to learn more about our mission and processes.

To learn more about the Student Conduct Office and the policies we administer, send us an email or sign-up for The Comments Section.

View the Student Conduct Infographic

Student Conduct in the Virtual Classroom

Following rules of conduct in the online classroom helps create a safe and respectful learning environment for everyone. Please familiarize yourself with university policy and the following guidelines - we all have a role to play in maintaining a caring campus community.

Register in Bystander Intervention Training to further explore this topic. 

Learn More about Virtual Student Conduct

Tips On How To Apologize

Did you know there are certain words that don’t belong in apologies, like “but” and “if”? Learn the reasons behind this and get more advice on how to offer true apologies by reviewing this resource.

To learn more about offering true apologies, register for Conflict Management 101.

Check out Tips On How To Apologize

External Resources


“Brene Brown on Blame” by RSA

For many of us, blame is our go-to strategy when something bad happens. But blaming is often unproductive, and it can be hard on relationships. This video offers suggestions on how we can share our concerns in healthy ways.

For more information on healthy communication, register for Conflict Management 101 and Understanding Anger sessions.

Watch the video here

"Brene Brown on Empathy" by RSA

What is empathy? How can empathy make your relationships stronger? Dr. Brene Brown, a researcher on vulnerability, answers these questions and more in less than three minutes.

Check out Conflict Management 101 and Understanding Anger sessions to learn more about empathy.

Watch the video here

"It’s Not About the Nail" by Jason Headly

Are you a fixer? Is that how you show others you care about them? While fixing can be helpful, sometimes folks who are going through a difficult time just want someone to listen to them.  

To learn more about the power of listening, participate in Conflict Management 101.

Watch the video here

Staying Safe Online

Finding ways to stay safe online is more important than ever. Cybersecurity attacks are on the rise, but so are unique and innovative ways to secure our online presence. Learn more by accessing this list of online safety resources we’ve compiled.

Learn More about Staying Safe Online

"The Price of Shame" by Monica Lewinsky

How can we prevent and respond to online harassment? In her TED Talk, Monica Lewinski, an anti-cyberbullying activist, speaks about the power of clicking with compassion.

Sign-up for Bystander Intervention Training and The Comments Section to examine what clicking with compassion looks like.

Watch the video here

"Man Enough Program facilitate by CCASA"

A common question that men face: “are you man enough?”. It’s a question that often has boys or men challenging the ‘manliness’ of their peers and encouraging them to measure up to a stereotypical idea of what a man should be. In this 8-week program, men will have the opportunity to explore what it means to be a “man”. Participants are encouraged to examine attitudes and beliefs that contribute to gender inequality and embrace the power they have to influence a culture of change.

Topics include: Male culture and media, and pornography, Men’s violence against women. Male privilege, and Gender and healthy sexuality

Register here